Disclaimer
Last updated: 27 May 2026
Controlling language. This document is published in English and translated into one or more additional languages for convenience. In case of conflict or ambiguity between language versions, the English version prevails.
1. Scope
This page summarises the disclaimers that apply when you visit https://productlog.dev (the "Website") and use the ProductLog service operated by JJ Online GmbH. The operative contractual disclaimers and limitations of liability are in our Terms of Service, and the statutory disclosures for content and link liability under § 7 DDG and Arts. 4 to 6 and 8 of the Digital Services Act (Regulation (EU) 2022/2065, "DSA") are in our Imprint. This page does not create rights or duties beyond what is set out in those documents — where this page diverges in wording from the ToS or Imprint, the ToS and Imprint control.
2. Customer-published content on public boards
ProductLog is a publishing platform. Where you visit a customer's public changelog, roadmap, feedback board, survey, or knowledge-base article — whether at URLs of the form productlog.dev/cl/…, /feedback/…, /roadmap/…, /s/…, or /kb/…, or under the customer's own custom domain (for example, changelog.theircompany.com) — the content displayed is authored by that customer (the Workspace Operator of the relevant board), not by JJ Online GmbH. We host and serve that content under the contract we have with the Workspace Operator; we do not review, endorse, or warrant its accuracy, completeness, timeliness, or fitness for any purpose.
In particular:
- Statements about a product's roadmap, planned features, release timing, or delivery date reflect the Workspace Operator's intentions at the time of publication. Roadmaps change. We make no representation that anything labelled as "planned" or "in progress" on a customer's board will be released, released on the indicated timeline, or released with the indicated functionality.
- Released-changelog entries reflect the Workspace Operator's description of what they shipped. We do not independently verify the accuracy of those descriptions.
- Votes, reactions, and comments posted by visitors on a public board reflect the views of those individual visitors, not of the Workspace Operator and not of JJ Online GmbH.
- Public surveys reflect responses collected from visitors at the time the response was submitted; we make no representation about the representativeness or statistical reliability of any survey result.
Notice and takedown. If you believe that content published on a ProductLog public board violates your rights or applicable law, please use our dedicated DSA notice form at https://productlog.dev/dsa-notice (or, as an equally-effective alternative, email [email protected] or [email protected] with the subject line "DSA Notice"), with sufficient detail for us to identify the content and the violation alleged. We process notices in accordance with Art. 16 DSA (notice and action) and provide statements of reasons under Art. 17 DSA — see Terms of Service § 11.1 for the full notice-and-action framework.
This Disclaimer does not extend further than the statutory regime under § 7 DDG and Art. 6 DSA (hosting-service liability) actually permits — we do not claim categorical immunity for content stored on our infrastructure on behalf of customers. Our position is the statutory one: liability is triggered by actual knowledge of a concrete violation, and we act on it without undue delay.
3. Information on marketing pages
The information on https://productlog.dev — including blog posts, product pages, pricing pages, feature pages, screenshots of the dashboard or public boards, and documentation under productlog.dev/kb/… — is provided in good faith (§ 242 BGB) and with reasonable care. Statements about features, integrations, retention, pricing, and roadmap are accurate at the time of publication; capability and pricing change over time. For binding statements about what your Subscription includes, refer to the Subscription plan you selected at checkout and the Terms of Service.
Competitor comparisons
Where the Website compares ProductLog to named third-party changelog, roadmap, feedback, or knowledge-base products, comparative advertising is permitted in Germany under § 6 UWG, provided that the comparison is objective, relates to features that are relevant and verifiable, and is not misleading. We design our comparison pages to meet those conditions: they are based on our own research of those vendors' publicly listed prices and feature pages at the time of publication, they compare on the same feature dimensions where the vendors offer a comparable feature, and they reflect our good-faith reading of what each vendor offered on that date. Third-party prices and features change without our knowledge; if a published comparison is materially out of date and you tell us, we will correct or remove it. Third-party names and logos are used solely for nominative identification of the vendors compared. The named third parties are not affiliated with, endorsed by, or partners of JJ Online GmbH unless we explicitly say so.
Third-party scripts loaded on this Website
The Website loads the HelpCanvas chat widget — a sister product operated by JJ Online GmbH on its own EU infrastructure — as described in our Cookie Policy § 4. The widget and its provider are operated by JJ Online GmbH itself (same Controller as ProductLog); we are responsible for selecting it and for the data flows it creates, as detailed in the Privacy Policy.
4. Limitation of liability
To the extent permitted by German law, we exclude liability for slight negligence (leichte Fahrlässigkeit) on duties that are not essential to the contract.
The following statutory protections cannot be excluded and are not affected by anything on this page:
- Liability for intent (Vorsatz) and gross negligence (grobe Fahrlässigkeit)
- Liability for damage to life, body, or health (Verletzung von Leben, Körper oder Gesundheit)
- Liability for breach of essential contractual duties (Kardinalpflichten / wesentliche Vertragspflichten) — limited to the foreseeable typical damage
- Liability under the German Product Liability Act (Produkthaftungsgesetz)
- Mandatory consumer protections applicable to consumers as defined in § 13 BGB (in relation to an entrepreneur as defined in § 14 BGB) — including the AGB rules in §§ 305 ff. BGB, the distance- and consumer-contract rules and statutory right of withdrawal in §§ 312 ff. and § 355 BGB, and the rights granted by Directive 2011/83/EU as transposed into German law
- Liability arising from a guarantee (Garantie) we have expressly assumed under § 443 BGB
The contractual limitation of liability and the related disclosures in the Terms of Service § 19 (Disclaimer of warranties) and § 20 (Limitation of liability) are the operative provisions — this page paraphrases them for marketing-page compliance.
5. External links
Where this Website links to third-party websites, those links are provided for convenience. We have no influence over the content of the linked sites at the time you visit them. At the time the link was placed, we had no knowledge of any unlawful content on the linked site.
Under the general civil liability principles applicable to outbound links — and consistent with the actual-knowledge standard reflected in § 7 DDG (which points to Arts. 4 to 6 and 8 of the Digital Services Act, Regulation (EU) 2022/2065 ("DSA")) — our liability for the content of linked third-party sites arises only upon actual knowledge of a concrete legal violation. We will remove or disable any link as soon as we become aware of such a violation. To notify us of a concrete legal violation in a linked site, please contact us at [email protected] or via the postal address in our Imprint.
This Disclaimer does not extend further than § 7 DDG and the corresponding DSA provisions actually permit — we do not claim categorical immunity for the content of linked sites.
6. Copyright (UrhG)
The content and software on this Website (including the ProductLog brand, product UI, documentation, dashboard layouts, public-board templates, marketing copy, and code) is protected by German copyright (UrhG) and, where applicable, by EU copyright and database-rights legislation. Use beyond the limits of the Urheberrechtsgesetz requires our prior written consent.
This protection extends to the ProductLog product itself. It does not extend to customer-published content on public boards — that content remains the intellectual property of the publishing Workspace Operator, who licenses it to us only to the extent necessary to host and serve it (see Terms of Service § 11).
Third-party content that appears on this Website is marked as such where we are aware of it; if you notice a copyright violation in our content, please tell us at [email protected] and we will remove or correct it without delay.
7. Controlling language and contact
This Disclaimer is published in English as the controlling language. Translations are informational. In case of conflict or ambiguity between language versions, the English version prevails.
For any question about this Disclaimer, our Imprint, or our ToS:
JJ Online GmbH (operating ProductLog) Schönhauser Allee 163, 10435 Berlin, Germany Phone: +49 151 12032902 Email — general: [email protected] Email — privacy and data-subject requests: [email protected]
See Imprint for full statutory disclosure (HRB-Nummer, USt-IdNr., Geschäftsführer, § 36 VSBG).