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Feature · Surveys

Ask the right question. Get a real answer.

NPS, CSAT, and custom surveys — shared on a public URL or dropped into your app through the embeddable widget. Five question types, a drag-and-drop editor, and response analytics. All in one login.

Start free — 14-day Pro trial Back to features
Unlimited responses on every plan Public URL & embed widget included

How likely are you to recommend Lumeo?

Takes 20 seconds. One question now, one optional follow-up.

1On a scale of 0–10:
Not at all likely Extremely likely
Respondent stays anonymous
What's inside

Everything a survey tool should do.
Nothing it shouldn't.

Responses don't dead-end in a spreadsheet — they feed the same loop as the rest of ProductLog: survey to feedback to roadmap to changelog. No separate Typeform subscription, no wiring to do.

Five question types

Single choice, multiple choice, free text, star rating (1–5), NPS (0–10), and custom numeric scales. Mix freely in one survey.

NPS & CSAT built-in

Classic surveys pre-configured. Promoter/passive/detractor breakdown computed automatically — no formulas, no spreadsheet.

Share & embed

Give a survey its own public URL or drop it into your app with the embeddable widget. One survey is active at a time, with an optional date schedule and response cap.

Drag-and-drop editor

Reorder questions in a click. Toggle "required", attach options, write a thank-you message. No HTML required.

Schedule & cap

Set start and end dates. Cap the response count. ProductLog auto-activates at the start date and closes when the cap hits.

Response analytics

Per-question breakdown, NPS score, completion rate, date range, and individual responses — all on the results page.

Ask

Mix question types like a pro — without a pro's patience.

One survey, five types. Pick NPS for loyalty, star rating for CSAT, single choice for segmentation, multi-choice for theming, and free text for everything else. Mark any question required.

  • Single & multiple choice with reorderable options
  • Rating (1–5 stars) and NPS (0–10) with pre-built UI
  • Custom numeric scales with your own min/max labels
  • Custom thank-you message or redirect URL after submission

Q2 product pulse

Three quick questions. Anonymous unless you tell us otherwise.

1How would you rate our dashboard?
2Which area would you most like to see improved?
3Anything else you'd like us to know?
3 of 3 answered
Share & embed

Meet customers where they already are.

Every survey gets its own public URL to share in an email, a chat, or your signature — or you can drop it straight into your product with the same embeddable widget that powers feedback and changelog. Set a date schedule and a response cap, and ProductLog opens and closes the survey for you.

  • Public URL per survey — share in email or chat
  • Embed via the same widget that powers feedback and changelog
  • Date schedule — auto-activate on a start date, auto-close on an end date
  • One survey active at a time, so public pages never double-prompt
Public URL
Paste it in email, Slack, or on your signature
lumeo.com/s/q2-pulse
Embedded widget
One script tag. Appears inline or as a popover
<script src="…/widget.js">
Schedule & cap
Auto-open on a start date, auto-close at the cap
opens Jul 1 · caps at 1,000
Understand

A results page that actually tells you what happened.

Totals, completion rate, the raw NPS score, and a promoter/passive/detractor breakdown — plus a per-question aggregate for multi-choice, rating, and scale questions. Export the raw responses any time.

  • NPS score with promoter / passive / detractor split
  • Completion rate and total responses
  • Per-question aggregation: counts per choice, mean rating, NPS distribution
  • CSV export of individual responses
Responses
1,284
↑ 18.2% vs last run
Completion
92%
↑ 3 pts
Net Promoter Score
+54
↑ 6 pts vs Q1
Based on 1,284 responses 30-day window
72% 10% 18%
● Promoters 925 ● Passives 128 ● Detractors 231
Close the loop

A detractor's comment becomes a feedback post — automatically.

The most valuable survey answer is the unhappy one. When an NPS detractor leaves a written comment, ProductLog opens an Under-Review post in your feedback inbox for you — no copy-paste, no answers lost in a spreadsheet. From there it can climb the roadmap and end up in a changelog: survey → feedback → roadmap → changelog, all in one tool.

  • Detractor NPS comments open an Under-Review feedback post automatically
  • Always on, always a draft, always yours to edit — included on every plan
  • The written answer lands where the rest of your product feedback already lives
NPS detractor
“Reporting is too slow to be useful.”
Score 3 · with comment
Feedback post
Reporting is too slow to be useful
Under review
Every detail covered

And everything else a survey tool needs.

Required questions — Mark any question mandatory with one toggle.
Thank-you message — Custom copy shown after submission.
Redirect URL — Send respondents to your docs, a thank-you page, or a coupon.
Response cap — Auto-close once you've collected enough data.
Schedule — Activate on a date; close on a date. All timezone-aware.
Live preview — Toggle between editor and respondent view with one click.
Auto-save — Your edits are saved automatically as you work.
Anonymous responses — Default off-the-record. Identify only if you ask.
Duplicate protection — One response per end-user by default.
One-active-at-a-time — No double-prompting on public pages.
CSV export — Download every answer keyed by question.
Brand styling — Survey pages use your brand color and logo.
Pairs with

Better with the rest of ProductLog.

Surveys is one part of the platform — and each part works harder when the others are right there with it.

Changelog

Add a one-question survey link to a changelog entry — find out which releases actually landed with the customers who read about them.

Learn more

Roadmap

Ship a voted-for roadmap item, then drop the survey link into your release announcement — measure whether you nailed it.

Learn more

Ask the right question. Get a real answer.

Launch your first NPS or CSAT survey in under two minutes. Free forever. Paid plans start at $15/month.

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